Terms & Conditions of Hire

These terms and conditions form an integral part of your hire contract with Rentabox hereinafter referred to as the “Company”. 

The “Hirer” is the person whose name & address appears on the confirmation details, of which these terms and conditions form a part. The hirer must be at least 18 years old. The Hirer accepts full legal liability for all the equipment listed on the hire contract(s) irrespective of whether the equipment is for the Hirer’s personal use, or that of another member of his/her party, booking under the same contract booking number.

“Equipment” includes roof racks, roof boxes & any other item(s) hired by the Hirer from the Company. The hire period is the date from which the equipment is delivered/received by the hirer from the Company or its agents, until the date and time that the equipment is collected/returned. Both these dates are clearly stated on the confirmation document.

You must have this form available when we deliver your equipment, together with a satisfactory form of identification, e.g. passport. The Company reserves the right not to hand over any equipment if the Hirer cannot properly identify himself/herself. In these circumstances no refund will be given.

The Hirer accepts full personal liability for the equipment from the time the Hirer receives it from a member of the Company’s staff or agents, until it is received by the Company at the end of the hire period.

The Company reserves the right to charge the hirer the full replacement cost of such equipment in the event that it becomes damaged, lost or stolen during the period of hire, or until it has been returned to the Company.

The replacement cost for lost Keys are chargeable at £5 per key.
Broken Key in Box/Rack £40

Delivering Equipment.
The Hirer or his/her agent will sign a receipt for the equipment on fitting. By signing, the Hirer or his/her agent acknowledges that they have inspected the equipment & confirms that it is the equipment ordered & that it is in satisfactory working order and condition.

The company will allow the Hirer to change the details once free of charge after you have completed your booking, subject to the equipment still being available. The company will not accept any changes within 7 days of your agreed collection date. All amendments must be in writing and sent by post, or e-mail to the Company. Any subsequent amendments will be charged at £5 per amendment.

Cancellation Fees.
The following charges will apply: –
No refunds will be made for cancellations made within 14 (Fourteen) days from the commencement of the hire period.
Cancellations made between 15 to 30 days before departure are subject to a fee 20% of the value of the hire contract, (subject to a minimum charge of £12.00)
Cancellations made 30 days or more, before the commencement of the hire period are subject to an administration charge of £12.00

Product Alternatives.                                                                                                                                                                                It is possible that the equipment which you have pre-booked may have been lost or damaged by the previous hirer. In this event, the Company will use every endeavour to provide the Hirer with equipment of at least the same quality & value as that ordered by the Hirer. Should the Hirer not wish to take the alternative equipment offered, he/she will be entitled to a full refund in respect of the missing equipment. However, the Company accepts no further liability. In the event that the Company cannot provide an alternative a full refund will be offered.

Returning Equipment Late.
Where the Hirer does not return the equipment at the end of the hire period, the Company reserves the right to charge the Hirer at the daily rate of £20 for a box, and £10 for bars. The amount repayable will accrue up to the replacement cost of the equipment, together with any legal fees or associated recovery costs.

The Company reserves the right to demand a deposit from any Hirer at any time up to and including the Company delivering the equipment at the specified address. The amount of such deposit is to be at the absolute discretion of the Company.

The Company reserves the right to refuse to hire equipment to any client with whom it does not wish to enter into a contractual relationship. The Company reserves the right to cancel a contract at any time & without notice, whereupon it will refund to the Hirer any monies paid. Following such a refund, no further liability will exist between the Hirer & the Company.

Roof Boxes & Roof Racks.
It is the Hirer’s responsibility to ensure that these items are correctly fitted to the appropriate vehicle & remain properly fitted during the period of hire. Where members of the Company’s staff assist the Hirer with fitting such equipment to a vehicle, this will be entirely at the Hirer’s risk and the Company accepts no liability for any damage caused either to the vehicle or third parties as a result of fitting such equipment.

Save as provided in these conditions & to the extent that the exclusion or restriction of liability may be prohibited by statute, the Company will not be liable for any loss, damage or injury caused, directly or indirectly by the equipment or its use. Your statutory rights are not affected.

RENTABOX OC/OQ revised edition 12/04/2016